Returns & Exchanges

Wales Bonner offers a 14-day return period from the date of delivery for all items in their original, unworn condition with all tags attached. Please note that archival pieces and limited-edition collaborations may be subject to specific return restrictions.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all designer labels, dust bags, and authenticity cards are included.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the designated courier drop-off point and retain your receipt to track the status of your refund.